Állásajánlatok

Would you like to work at an innovative environment?
Do you want to be a part of a dynamic company?
Do you speak German and English on a high level?

We are looking for highly-motivated, customer service-oriented people in the following position:

Our Client has successfully established itself as one of the most reputable retailers in the international business market. Today, our Clients name is synonymous with high quality and exceptional value. In 2011 They decided to establish an IT support service center in Hungary .

Tasks

• Leading your own team of 5-10 employees and
  coordinating the IT support for our European stores
• Identifying measures to continuously improve the
• service quality of the entire Help Desk
• Coaching and mentoring the agents
• Tracking escalated incidents
• Risk management

Requirements

• University degree in IT or a business-related field or
  have completed similar vocational training
• Multiple years of experience in the field of IT Service
• Experience in leading staff
• Strong leadership and communication skills
• Fluent English and German language skills
• Broad IT knowledge and experience with ITIL
• Analytical thinking and structured work approach
• Team spirit, fairness, respect for others

Customer's offer

• Above average salary
• Pleasant working atmosphere in a modern,
  dynamic and international environment
• Intensive on-the-job training
• Early assumption of responsibility
• Structured qualification program
• Attractive career opportunities

Other details

Place of work: Biatorbágy

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